The content of these online store pages is intended for general information and for personal use only.
1.1. The copyright symbol © on the pages of the online store "www.chuwak.lt" means that copyright is valid on all pages. This applies to graphics, text and all other content. According to international copyright law, all copyrights are protected regardless of the presence of a copyright mark.
2.1. To order a product, click the ADD TO CART button next to the product you are viewing. Then, to access the cart, click the cart button on the top right. To go to payment, click CHECKOUT and follow further instructions.
3. Product prices, payment procedure and terms
3.1. All prices are in euros. The Seller is not responsible for the exchange rate or its changes, made during the exchange of euros to the Buyer's local currency by the Buyer's local bank.
3.2. Credit/debit card payments are managed through MyPos. MyPos processes a large number of different business payments every day and does so securely and quickly.
3.3. Payments are also accepted by making payment for goods by simple bank transfer to Swedbank.
3.4. You can pay for the goods in cash when the courier delivers the goods to your home. The service is charged additionally.
3.5. If the order is not paid within 24 hours, the order is cancelled.
4. Delivery methods and terms
4.1. All goods will be delivered by DPD/Omniva couriers, sending to selected post machines or to the specified address, or via local post directly to the delivery address specified by the Buyer.
4.2. Delivery time is from 1 to 14 working days in Europe and from 6 to 15 working days outside of Europe, depending on when your order will be accepted and to which country the product will be sent. The buyer will receive an order confirmation to his e-mail. Goods are delivered on all working days from Monday to Friday (except public holidays), delivery time is from 08:00 to 17:00. If the delivery to the address specified by the Buyer is unsuccessful, the package will be returned to the Seller's Logistics Center (the seller does not refund the packing fee).
4.3. The buyer understands and agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the delivery of the goods with him.
4.4. In all cases, the Seller is released from responsibility for the violation of the recommended terms for the delivery of goods, as well as if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control.
4.5. During the delivery of the goods, the Buyer must check the condition of the shipment together with the Seller or his authorized representative. The shipment transfer - acceptance document confirms that the shipment was transferred in a suitable condition.
4.6. When the Buyer, on the basis of these Rules, refuses the purchase-sale contract (if the goods have no defects and were not damaged during transportation), he has to pay all the direct costs of returning the goods to the Seller. The amount of these Seller's expenses is deducted from the money paid for the item(s) to be returned to the Buyer. If the deducted amount does not cover the entire claim of the Seller, i.e. i.e. If the costs of returning the goods incurred by the Seller exceed the value of the returned goods, the Buyer undertakes to pay the remaining amount to the Seller within 14 days.
5. Product quality guarantee
5.1. Every product sold on "www.chuwak.lt" has its description, which indicates the characteristics of that product
5.2. The Buyer understands that the color, shape or other parameters of the goods in the online store may not fully correspond to the real size, shape and color of the goods due to the characteristics of the computer monitor used by the Buyer, therefore the Seller is not responsible for discrepancies.
6. Return and exchange of goods
6.1. The buyer, who returns the unused product within 14 days of payment, gets the full amount paid back. The money for the product is returned to the account indicated by the Buyer within 7-14 days after the returned product reaches the Seller. Please return the item in its original packaging, with the shipping label received and a completed return/exchange form. The product must be:
6.1.1. undamaged by the buyer;
6.1.2. without losing its commercial appearance (unstained, undamaged labels, other markings, etc.);
6.1.3. the returned item must be in the same package as the one received by the Buyer.
6.2. The Seller has the right not to accept the goods returned by the Buyer, if the Buyer does not follow the procedure for returning the goods established in this article.
6.3. The Buyer can deliver the returned goods to the address specified in the contacts.
6.4. In the event that the product is returned without a reason, in the absence of defects, after the Buyer exercises the Buyer's right to withdraw from the purchase-sale contract within 14 working days from the delivery of the product or the submission of the order, the Buyer has to